Terms of Service

1. The agreement

These terms are an agreement between you and Phosphor Technologies ("we", "us"), a sole proprietor operating in the United Kingdom, and govern your use of Paraphrase, the recording and editing service at paraphrase.bot. Using the service means you accept them. If you do not, do not use it.

You must be at least 16, or old enough to agree to a contract where you live, whichever is older.

2. What the service does

You record audio or upload a file. We transcribe it, timed to each word, and give you an editor in which removing a word removes the audio for that word. When you export, your original recording is cut at those boundaries and the remaining pieces are joined.

The output is always a cut of the audio you supplied. Paraphrase does not synthesise speech, clone voices or generate audio of words that were not spoken in the recording.

3. Your content stays yours

You keep every right you had in your recordings, your transcripts and your exports. You grant us only the permission we need to run the service for you: to store your audio, transcribe it, index it by word, apply the edits you ask for, and deliver the result to you.

We do not use your content to train models and we do not license it to anybody. See the privacy policy for what is kept and for how long.

4. What you are responsible for

• Having the right to record and upload what you submit, including the agreement of anybody else whose voice is in it.
• What you do with the edited result. An edit can change what a recording appears to say by leaving words out, and representing an edited recording as an unedited one is your decision and your responsibility.
• Keeping your account credentials to yourself.
• Not using the service to break the law, to harass anybody, or to fabricate a recording of somebody in order to deceive.

5. Credits and billing

One credit buys one second of source audio. There is a single transcription model and no multiplier, so the cost of a recording depends only on its length, rounded up to the second.

Credits are spent when a recording is transcribed. Editing a recording you have already transcribed costs nothing, however many times you change the edit or re-export it.

A plan's monthly allowance resets each billing period and does not roll over. Credits bought as a pack do not expire while your account is open. If a recording fails for a reason on our side, its credits are returned automatically.

Each plan also has usage limits. The free plan allows 3 AI cleanups a day and projects of up to 5 minutes of recordings; Premium allows 30 AI cleanups a day and projects of up to 4 hours. The daily count resets at midnight UTC, and a cleanup that fails is not counted.

Subscriptions renew automatically until cancelled. Cancelling stops the next renewal and leaves you on the plan until the term you have paid for ends. Prices may change; a change to a price you are already paying will be emailed to you before it applies.

6. Refunds

If the service does not work as described, email legal@phosphor.gg and we will refund you. Consumers in the UK and EU have a statutory right to cancel within 14 days of purchase; starting to use the service within that period may reduce what is refundable, and we will tell you if it does.

7. Limits

A single recording can be up to four hours long and must be at least half a second. Uploads are capped at two gigabytes. There is a short-window rate limit on new transcription so that one account cannot occupy the queue; the dashboard says when it applies and when it lifts.

8. Accuracy

Transcription is automatic and will sometimes be wrong. Because an edit is addressed to transcribed words, a mistranscription can make the editor point at the wrong word, and the fix is to listen before exporting. We make no warranty that a transcript is accurate or fit for any particular purpose.

9. Availability

We aim to keep the service running but do not guarantee it. We may take it down for maintenance, and we will say so in advance where we can.

10. Suspension and termination

You can delete your account at any time from your settings, which deletes your recordings with it. We may suspend or close an account that breaks these terms, and will tell you why unless the law stops us.

11. Liability

To the extent the law allows, our total liability to you is limited to what you paid us in the twelve months before the claim. Nothing here limits liability for death, personal injury or fraud, or any other liability that cannot be limited by law.

12. Changes and governing law

We will update these terms when the service changes. The date at the top says when they last changed, and a material change will be emailed to you before it takes effect.

These terms are governed by the laws of England and Wales. Nothing here removes a statutory right you have as a consumer where you live.

Questions: legal@phosphor.gg.