Privacy Policy

The short version

• Your master recording is kept while the recording exists in your account, on purpose. Editing is non-destructive, so re-editing is only possible while the original audio is still there. Delete the recording and the master goes with it.
• Nothing you submit is used to train any model, ours or anybody else's, and we do not sell or license it.
• Your transcript never leaves our own infrastructure for a third-party model. Transcription and the AI edit both run on machines we operate.
• We do not run advertising trackers.

The rest of this page is the detail. If anything here is unclear, email privacy@phosphor.gg and we will explain it.

1. Who we are

Paraphrase, the recording and editing service at paraphrase.bot, is operated by Phosphor Technologies, a sole proprietor in the United Kingdom. For the purposes of UK GDPR and EU GDPR we are the data controller for the account and usage data described below, and a data processor for the recordings and transcripts you submit.

Contact: privacy@phosphor.gg.

2. What we collect

2.1 Account information

When you sign in through Google, GitHub or Discord we receive your email address, a provider user id, and your display name and avatar where the provider supplies them. We never receive or see your password for any of those providers.

2.2 Recordings you make or upload

The audio you record in the browser, and any file you upload. This may contain your voice, other people's voices, names and anything else that was said. Section 4 covers how long it is kept.

2.3 Transcripts and edits

The word track derived from your audio, and the edit plans you save against it. An edit plan is a list of positions in your own transcript, so it contains no text of its own.

2.4 Billing information

Payments are handled by Stripe. We store the Stripe customer and subscription identifiers, your plan, and the last four digits and brand of your card as Stripe reports them. We never see or store your full card number.

2.5 Usage data

Credits spent, recording lengths, timestamps and error reasons, so we can show you your usage, bill correctly and work out why something failed.

3. What we do with it

• Transcribe your audio and produce the word track the editor works on.
• Propose an edit of your transcript when you press the AI button, which runs on our own infrastructure.
• Cut your master down to the edit you asked for, and deliver the result.
• Bill you, and show you what you have spent.
• Answer your support emails.
• Detect and stop abuse of the service.

We do not use your recordings, transcripts or edits to train models, and we do not send them to a third-party model provider.

4. How long we keep it

Your master audio and its word track are kept for as long as the recording exists in your account. This is a deliberate part of how the product works rather than an oversight: every edit is a statement about which original words survive, so a new edit needs the original audio to cut from. Discarding the master once a transcript existed would make the first export final.

Deleting a recording deletes its master, its word track, its edit plans and any rendered exports. Deleting your account deletes all of them, along with your profile. Backups age out within thirty days.

Billing records are kept for as long as tax law requires, which is six years in the UK. These are invoices and amounts, not audio.

5. Who else sees it

• Stripe, for payments. Stripe receives your email address and your card details directly; it does not receive your recordings.
• Your sign-in provider, which tells us who you are when you sign in and learns nothing from us in return.
• Cloudflare, which every request to paraphrase.bot passes through on its way to our servers.
• Ahrefs, for website analytics. Its script runs on our web pages and tells Ahrefs which pages are visited. It does not receive your recordings or transcripts.

Nobody else. Paraphrase runs on servers we operate ourselves: your recordings, transcripts and account data are stored and processed there, not with a cloud hosting provider. We do not sell data, we do not share it for advertising, and we do not send your audio to a third-party transcription or language-model service.

We also count page visits with Plausible Analytics, which we run on those same servers rather than using Plausible's hosted service. It sets no cookies and does not store your IP address.

6. Your rights

Under UK and EU GDPR you can ask for a copy of your data, ask us to correct it, ask us to delete it, or object to our processing it. Deleting a recording or your account does most of this immediately and without asking us. For anything else, email privacy@phosphor.gg and we will respond within thirty days.

If you are in the UK you can complain to the Information Commissioner's Office; elsewhere in the EEA, to your national supervisory authority.

7. Recording other people

If a recording contains somebody else's voice, you are the one who needs their agreement to record and process it. We act on your instructions as a processor; we have no relationship with anybody else in your recording and no way to contact them.

8. Changes

We will change this page when the product changes. The date at the top says when it last changed. A change that materially reduces your protections will be emailed to you before it takes effect.

See also our terms of service.